1. Order Processing

All orders are made to order.
Please allow 2–5 business days for production before shipping.

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2. Shipping Timeframes

Australia:
Estimated delivery within 5–10 business days after dispatch.

International:
Estimated delivery within 7–20 business days after dispatch.

Shipping times may vary depending on location and carrier.

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3. Shipping Costs

Shipping costs are calculated at checkout based on your location.

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4. Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

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5. Delays

Delays may occur due to:

• high demand
• carrier issues
• customs processing (international orders)

We are not responsible for delays once the order has been dispatched.

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6. Incorrect Address

It is your responsibility to provide the correct shipping address.
We are not responsible for orders shipped to incorrect or incomplete addresses.

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7. Lost or Stolen Packages

ASCENT is not responsible for lost or stolen packages once marked as delivered.
If you experience an issue, contact the shipping carrier directly.

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8. Contact

For shipping-related enquiries, contact:

Sales@ascentwearco.com 

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FINAL

By placing an order, you agree to this Shipping Policy.